HUSH RevOps is a boutique Revenue Operations (RevOps) consulting firm specializing in HubSpot for B2B manufacturing companies. The focus is on helping sales, marketing, and customer success teams eliminate operational friction, improve pipeline visibility, and drive measurable revenue growth. The team is small and high-impact, with a growing portfolio of retainer clients and a clear growth trajectory.
HUSH RevOps is an early adopter of HubSpot AI Agents and AI-driven workflows. This role will help execute those capabilities across client environments.
The Opportunity
This is a hands-on role for someone who wants to own client relationships, run projects, and drive delivery in a high-growth HubSpot and RevOps consulting firm. You will manage a portfolio of retainer clients day-to-day: leading weekly calls, managing project activities, and coordinating internal resources to ship deliverables on time. You will report to the Director of Client Services.
What Success Looks Like
You are accountable for client execution and project delivery across your portfolio.
Core KPIs:
Contribute to Net Revenue Retention (NRR) target of 110%+ (owned by Director)
Contribute to Gross Retention target of 90%+ (owned by Director)
Maintain Client Health Score across all assigned accounts
Deliver to utilization and margin targets
Deliver to Time-to-Value targets on new client engagements
Surface (not close) expansion opportunities to leadership
Scope of Role
Own day-to-day relationships for approximately 10 retainer clients
Coordinate work across HubSpot Strategists and contractors
Report to Director of Client Services
What You Will Own
Client Management
Run weekly client calls and recurring touchpoints
Maintain clear agendas, notes, and action items
Serve as primary point of contact for assigned accounts
Escalate risks and blockers to the Director of Client Services
Project Management
Manage project plans, milestones, and timelines
Track delivery hours and progress against scope
Coordinate internal team to complete deliverables on schedule
Maintain visibility into client roadmaps and priorities
Delivery Coordination
Review deliverables before client handoff
Ensure all work aligns to client roadmaps, not reactive requests
Identify and resolve delivery bottlenecks
Client Growth
Identify expansion signals and surface them to leadership
Support quarterly business reviews (QBRs) led by the Director of Client Services
Maintain a clear view of client health, risks, and opportunities
How We Deliver (Our POV)
Roadmap-driven delivery, not ticket-based work
QBR-led growth model
HubSpot-first architecture
Strong data governance and lifecycle management
AI-assisted workflows using HubSpot Agents and automation
Delivery performance tied directly to retention and expansion outcomes
What the First 90 Days Look Like
Days 1-30
Learn client portfolio, delivery model, and team structure
Shadow weekly calls and review active project plans
Build relationships with assigned clients and internal team
Days 31-60
Take ownership of assigned client portfolio
Run weekly calls independently
Manage active projects to milestones
Days 61-90
Drive on-time delivery across portfolio
Surface expansion opportunities to leadership
Identify and document process improvements
What We Are Looking For
Required
Must reside in and be legally eligible to work within the United States.
3+ years in account management, project management, or client services in a B2B agency, SaaS, or consulting environment
Working knowledge of HubSpot (Sales Hub or Marketing Hub workflows, reporting, and core CRM functionality)
Proven track record managing multiple client accounts and project timelines simultaneously
Strong written and verbal communication skills
Comfort managing day-to-day client conversations around scope, timeline, and status
Preferred
3+ years of hands-on HubSpot experience with the ability to speak the product fluently with clients
Experience working with B2B manufacturing or industrial companies
Familiarity with the “RevOps Hierarchy of Needs”
HubSpot certifications across multiple hubs (Sales, Marketing, Service, or CRM)
Experience at an agency or consulting firm
Who Thrives in This Role
You take ownership of outcomes, not tasks
You stay organized across multiple clients and projects
You proactively communicate risks and blockers
You enjoy client-facing work and internal coordination equally
This Role Is Not For You If
You prefer pure individual contributor work with no client exposure
You avoid client conversations around scope, timeline, or status
You are reactive instead of proactive
You struggle managing multiple projects at once
Compensation and Benefits
$75,000 base salary
Health insurance
SIMPLE IRA
Company laptop
Remote-first, flexible work environment
4 weeks PTO (vacation and personal time)
Flexible holiday schedule
Why HUSH RevOps
Small team means your work matters: no bureaucracy, fast decisions
Direct line to the founder and director from day one
Clients are long-term retainer relationships, not one-off projects
HubSpot is the core of everything we do
Early adoption of HubSpot AI Agents and AI-driven delivery
How to Apply
To apply, submit the following:
Resume
A 5-minute or less video: tell us about a client or project you are most proud of - what the situation was, what you did, and what the outcome was. Then tell us why this role is the right next move for you.
No cover letter needed. We will not review applications without both a resume and a video.
Applicants must reside in and be legally eligible to work within the United States.
